Last updated: December 4, 2025
Realux (hereinafter referred to as the “Company” or “we”) respects the rights and protects the personal data of website users (hereinafter referred to as the “User” or “you”). This Privacy Policy describes what data we collect, how we use it, and the measures we take to protect it.
By using the site and submitting your information to us, you agree to the terms of this Policy.
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1. What data do we collect?
1.1. Data that the User provides independently
• First and last name
• Phone number
• Email address
• Address of the renovation site (apartment, house, etc.)
• Photos, files, messages
• Any information specified in the application or feedback forms
1.2. Data collected automatically
• IP address
• Browser and device information
• Data on visit time and pages viewed
• Source of referral to the site
• Cookies and similar technologies
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2. Purposes of data processing
We use personal data to:
• processing requests for repairs and consultations;
• communication with the user by telephone, e-mail or instant messengers;
• preparation of estimates, calculations and proposals for repairs;
• improving the site’s performance and quality of service;
• sending notifications and marketing messages (only with the user’s consent);
• compliance with legal requirements.
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3. Transfer of data to third parties
We may transfer data:
• Partners and contractors participating in settlements or repairs – to the extent necessary to perform the work;
• Hosting services, CRM, analytics, SMS/e-mail newsletters;
• Government agencies, if required by law.
We never sell or transfer personal information to third parties for their benefit.
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4. Data storage
The data is stored only for as long as necessary to achieve the purposes specified in Section 2 or for the periods required by law.
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5. Data protection
Realux uses technical and organizational security measures to protect information from:
• unauthorized access,
• changes,
• disclosures,
• destruction.
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6. User rights
You have the right to:
• receive information about the availability and composition of your personal data;
• demand their updating or deletion;
• restrict processing;
• revoke consent to data processing;
• unsubscribe from advertising mailings.
You can contact us using the contact information below.
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7. Cookies
Cookies are used to ensure the proper functioning of the website and improve user experience.
You can disable them in your browser settings, but this may affect the functionality of the site.
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8. Third-party resources
This website may contain external links. We are not responsible for the privacy policies of third-party websites.
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9. Contacts
E-mail: realux.batumi@gmail.com
Phone: +995 595 03 17 06
Address: Batumi, st. Mezgvaurta, 22
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10. Policy Changes
Realux may update its Privacy Policy. The new version will take effect upon its publication on the website.
We will call you back
Leave your contact information and our manager will contact you and answer all your questions.
We will call you back
Leave your contact information and our manager will contact you and answer all your questions.
